Last updated 15 October 2026
These terms are the agreement between you and Neo Dub Studio, at neodubstudio.com(“we”, “us”). By buying or installing our software you accept them. If you do not accept them, do not install it.
We sell audio plugins: software you install in your own editing or music application and run on your own computer.
Neo Pitch One changes the pitch of a recording you already have. Warper stretches, pitches and aligns one. The plugins process audio on your own machine; their only online step is checking the licence file.
A purchase gives you a personal, non-exclusive, non-transferable licence to install and use the plugin. The licence is perpetual: it does not renew and does not expire. You buy the right to use the software; you do not buy the software itself.
The licence covers one computer at a time. You may move it to another computer yourself once every six months, from the link in your licence email: press Deactivate in the plugin on the old computer, which stops it working there and gives you a receipt, then paste that receipt together with the new computer's activation code. If the old computer can no longer run the plugin, or you need to move sooner, write to us and we will sort it out.
Each plugin can be tried in full for 7 days before you buy. The trial is the same build as the paid version.
We may end your licence if you break these terms. Anything you made with the software before that remains yours.
Audio you process with our software is yours. We claim no rights in it, we never see it, and you owe us nothing for it — commercial work included. You are responsible for holding the rights to the material you process.
Sales go through Paddle.com Market Ltd, which acts as the merchant of record — Paddle is the seller of record, takes the payment, handles tax and issues the receipt. Its own buyer terms and refund policy apply to the transaction alongside these terms. We never receive or store your card details.
Paddle's refund policy applies to every purchase. Each plugin can be tried in full for 7 days before you buy, so you can be sure it works in your setup.
If something has gone wrong with a purchase — a double charge, a licence that never arrived, a fault we cannot fix — write to support@neodubstudio.com and we will put it right. Your statutory rights as a consumer are not affected.
The software, its name and its design stay ours. Nothing in these terms transfers ownership of them to you.
The software is provided as it is. To the extent the law allows, we make no warranty that it is fit for a particular purpose or that it will run without fault in every host application or on every system. The systems and formats we support are listed on the site, and the 7-day trial exists so you can confirm it works in your setup before paying.
Keep backups of your work. Audio software runs inside someone else's host application, and no plugin can promise that a session will never be lost.
To the extent the law allows, we are not liable for lost profits, lost work, lost time or any indirect or consequential loss. Where we are liable, our total liability is limited to what you paid us for the licence in question.
Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.
We may change these terms. The date at the top of this page says when they last changed. A change never affects a licence you have already bought in a way that takes away what you paid for.
If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may bring proceedings there.
Talk to us first. Most things are a misunderstanding and are fixed in one email.
Write to support@neodubstudio.com, or use the contact page.