Terms of Service

Last updated 1 August 2026

These terms are the agreement between you and Neo Dub Studio, the service at neodubstudio.com(“we”, “us”). By creating an account or using the service you accept them. If you do not accept them, do not use the service.

1. What the service does

Neo Dub Studio transcribes, translates and re-voices audio and video that you provide. It generates synthetic speech, which may be modelled on reference audio you supply, and assembles the result into files you can download.

The service is currently in beta. Features may change, break, or be withdrawn, and output quality is not guaranteed.

2. Your account

You must provide accurate registration details and keep your password confidential. You are responsible for everything done through your account. Tell us promptly at [email protected] if you believe it has been used without your permission.

One person or organisation may hold an account. You may not resell or share access to the service.

3. Your material — and your responsibility for it

This section carries the obligations that matter most. Read it.

You keep ownership of everything you upload. You grant us only the permission needed to run the service on it: to store, process, transcode, transcribe, translate and generate speech from it, and to make the results available back to you. We do not use your material to train models, and we do not licence it to anyone else.

By uploading material, you confirm — for every file, every time — that:

  • you own it, or hold a licence or permission that covers everything you are asking us to do with it, including producing a translated and re-voiced version;
  • every identifiable person whose voice appears in your reference material has consented to that voice being cloned and to synthetic speech being generated from it, and that this consent covers the use you intend to make of the result;
  • you hold any further permissions the material requires — performers’ rights, music licences, rights held by a studio, broadcaster or rights-holder;
  • the material is lawful, and processing it does not breach anyone’s rights or any law that applies to you.

We do not and cannot verify any of this. We have no way to know whose film, whose voice or whose recording you have uploaded, and we do not review your material. That verification is yours to do, and it stays yours.

You are equally responsible for what you do with the output. A synthetic voice can be used to mislead people, and doing so may be a criminal offence in your country and in the country of the person whose voice it imitates.

You will indemnify us against any claim, demand, loss, fine or reasonable legal cost arising from material you uploaded, from the output you generated, or from your breach of this section.

4. What you may not do

  • Clone anyone's voice without their consent.
  • Create audio that impersonates a real person in order to deceive, defraud, harass, or influence an election.
  • Produce material that is unlawful where you are, including content that sexualises minors or incites violence.
  • Upload material you have no right to use.
  • Attempt to extract, reverse-engineer or redistribute the underlying models or software.
  • Circumvent plan limits, credit accounting, or create multiple accounts to obtain more free usage than the free plan offers.
  • Interfere with the service's operation, or use it in a way that degrades it for other users.

We may suspend or close an account that breaches this section, without refund, and we may report unlawful use to the authorities.

5. Credits

Generation, transcription and related work consume credits. Credits are a unit of account for computing time. They are not money, carry no cash value, cannot be transferred between accounts, and are not redeemable except by using the service.

Credits are consumed when work runs, whether or not you are satisfied with the result — the computing time was spent either way. Regenerating a line spends credits again. Credits included with a subscription are available for that billing period and do not carry over unless the plan says otherwise.

6. The free plan

The free plan exists so you can evaluate the service. It runs on shared capacity, on a queue, and generation may be unavailable entirely at times. We do not promise any level of availability, speed, or queue position on it.

Work on the free plan is not saved. Projects and every file in them are deleted once the session ends. Download anything you want to keep before you leave.

We may change or withdraw the free plan at any time, and may restrict it where it is being used to avoid paying for the service.

7. Paid plans and payment

Paid plans are sold through Paddle.com Market Ltd, which acts as the merchant of record — Paddle is the seller of record for your purchase, handles payment and taxes, and its own buyer terms apply to the transaction alongside these terms. We never receive or store your card details.

Subscriptions renew automatically at the price shown when you subscribed until you cancel. Prices may change; we will give reasonable notice before a change affects your renewal. Refunds are covered by our Refund Policy.

8. Availability

We aim to keep the service running but do not guarantee it will be uninterrupted or error-free, and we offer no uptime commitment. We may take it down for maintenance, and we may change or discontinue features.

Credits are only consumed by work that actually runs, so an outage does not spend your balance. We do not refund or compensate for downtime; see the Refund Policy. If an outage was long enough to have cost you, tell us and we will look at it.

9. Ownership

The software, interface, and everything we have built remain ours. These terms grant you a limited, non-exclusive, non-transferable right to use the service, and nothing else.

Output you generate is yours to use, subject to your having the rights described in section 3, and subject to the licences of the underlying models. Some of those models are third-party works with their own licence terms, which may restrict certain uses; you are responsible for complying with them for your intended use.

10. Disclaimers

The service is provided as it is. To the extent the law allows, we exclude all implied warranties, including that the service will be fit for a particular purpose, that transcription or translation will be accurate, or that generated speech will meet any given standard.

Automatic transcription and translation make mistakes. Synthetic speech can mispronounce words, misplace emphasis, or produce unintended results. Check the output before you publish it.

11. Limitation of liability

To the extent the law allows, we are not liable for lost profits, lost business, lost or corrupted data, or any indirect or consequential loss. Our total liability to you for all claims in any twelve-month period is limited to the amount you paid us in that period.

Nothing here limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, or — where you are a consumer — your statutory rights, which these terms do not affect.

12. Storage, and what happens when you stop paying

We store your projects while your subscription is active. Storing them costs us money continuously, so this is part of what a subscription pays for, not something that continues without one.

If your subscription ends, your projects are kept for 3 days and then permanently deleted, along with every file in them.

Those days are a grace period, not storage. Resubscribing within them restores access to everything; after them the data is gone and cannot be recovered by us or by anyone else. We email you when the subscription ends and again before the deletion runs.

A failed payment does not end a subscription on its own — the payment is retried, and you are emailed about it, over a period of weeks first. The grace period begins only after all of that.

You can delete any project yourself at any time, from the projects page. That removes its files and its records immediately — there is no bin to empty and no copy kept aside. You can also export your work at any time while your subscription is active, and we would encourage you to, before you cancel.

13. Ending the agreement

You may stop using the service and close your account at any time. We may suspend or close your account if you breach these terms, or with reasonable notice if we discontinue the service.

When an account is closed, its projects and files are deleted. Export anything you need first.

14. Changes

We may update these terms. If a change materially affects your rights we will notify you by email or in the application before it takes effect. Continuing to use the service after that means you accept the updated terms.

15. Law and disputes

These terms are governed by the law of Ukraine, and the courts of Ukraine have jurisdiction. If you are a consumer resident in the European Union or the United Kingdom, this does not deprive you of the protection of the mandatory consumer law of the country where you live, and you may bring proceedings there.

16. Contact

Write to us at [email protected] or through the contact page.